Terms And Conditions



Detailed description of goods and/or services Jire iTickets (Pty) Ltd is a business in the entertainment industry that markets events.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 minutes and delivery confirmed by way of email. Tickets will be delivered via Print at Home technology enabling the customer to print out their tickets within minutes of purchase.  If customer does not print at home, tickets will be available for pick-up at the event.

Return and Refunds policy
The provision of goods and services by Jire iTickets (Pty) Ltd is subject to availability. In cases of unavailability, Jire iTickets (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 2 % administration fee. Jire iTickets(Pty) Ltd also has the right to post-pone an event due to inclement weather or major emergency, in which case tickets for the post-poned event will be accepted at the re-scheduled event.

Customer privacy policy
Jire iTickets (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf

Payment options accepted
Payment may be made via Visa & MasterCard credit cards or by bank transfer into the Jire iTickets (Pty) Ltd bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for Jire iTickets (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to http://www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Jire iTickets (Pty) Ltd separately from card details.

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility
Jire iTickets (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website(itickets.co.za) is governed by the laws of South Africa and Jire iTickets (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Shop 4A, Moreleta Lifestyle Centre, Spesbona drive, Pretoria, South Africa.

Variation
Jire iTickets (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website(itickets.co.za) is run by Jire iTickets (Pty) Ltd(private company) based in South Africa trading as iTickets.co.za and with registration number 2005/038314/07 and CI Prinsloo(Director(s)/Member(s)/Owner(s))

Jire Events (Pty) Ltd contact details
Support : info@itickets.co.za

Contact: +27 0861 000 291